Your privacy is our priority. Learn how we protect and handle your data.
Effective Date: 20-07-2025
This Privacy Policy explains how Taggian (a commercial name of FrontLetter BV, located at Blankenbergse Steenweg 287, 8000 Bruges, Belgium) collects, processes, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Taggian is a SaaS platform that enables the hosting of Google Server Tag containers on European infrastructure.
Contact Details:
FrontLetter BV
De Leiteweg 32
8020 Oostkamp, Belgium
Email: support@taggian.io
| Type | Description |
|---|---|
| Account Data | Email, password (hashed), language, account creation timestamps |
| Billing Data | Company name, billing address, VAT number, payment details (processed via Stripe) |
| Technical Data | IP address, browser type, session metadata, login events |
| Container Logs | Server-side logs that may include user identifiers or IPs (see Section 6) |
| Tracking Data | Collected via cookies and analytics (see Section 7) |
| Support Messages | Any personal data included in communications with support |
We process your personal data under the following bases:
We use your data for the following purposes:
6.1 Each active container generates technical logs, which are automatically stored for a maximum of 3 days. These logs are used solely for:
6.2 These logs may contain personal data if the Client configures the container to process user identifiers, IP addresses, or request parameters.
6.3 Taggian does not access or use container logs unless necessary for support (upon Client request) or abuse prevention. The Client is responsible for lawful data collection and disclosure to end-users.
7.1 Our website and platform use cookies and third-party tracking tools, including:
7.2 These tools may collect data such as:
7.3 Data collected may be transferred to the US and other third countries. We implement safeguards like IP anonymization and Standard Contractual Clauses where required.
7.4 These cookies are not set without prior consent. You can manage or withdraw consent via our cookie banner.
We use cookies for:
You can find more information in our [Cookie Policy].
We do not sell or rent your data. We may share it with:
| Recipient | Purpose |
|---|---|
| Stripe | Payment processing |
| Cloud hosting providers | Infrastructure security and delivery (EU-based) |
| Analytics & Ad platforms | If you give cookie consent |
| Legal authorities | Only when required by law |
A full list of subprocessors is available upon request.
All personal data is processed within the European Economic Area (EEA). If data is transferred outside the EEA, it is done in accordance with GDPR-approved mechanisms (e.g. SCCs).
| Data Type | Retention Period |
|---|---|
| Account & Billing | Duration of use + up to 7 years (legal) |
| Container Logs | Automatically deleted after 3 days |
| Analytics Data | Based on cookie/tool defaults (e.g. 2 years for GA) |
| Support Messages | Up to 12 months |
Under the GDPR, you may:
To exercise any of these rights, email support@taggian.io. We may ask for proof of identity.
We implement strong technical and organizational measures including:
Our platform is not intended for use by children under 16. We do not knowingly collect data from minors.
You can file a complaint with:
Gegevensbeschermingsautoriteit (Belgian DPA)
Drukpersstraat 35, 1000 Brussels
https://www.gegevensbeschermingsautoriteit.be
We may update this Privacy Policy from time to time. The latest version will always be available at https://taggian.io/privacy-policy. If the changes are material, we will notify you by email or through the platform.